Response to COVID-19
As new information is released on a daily basis regarding ongoing precautions in response to the coronavirus outbreak (COVID-19), we know that many of you are looking for additional resources and guidance through real estate needs during this unprecedented situation. Here's what we're doing to navigate the changing landscape.
We're PropertyGuys.com and we've perfected our bold approach to real estate over the past 20 years. We help buyers and sellers take control of their transaction by connecting directly.
Limiting Contact
From our franchisees and team members to buyers and sellers, limiting face-to-face interactions in favour of remote support is a top priority.
Remote Onboarding
We’ve adopted ways to eliminate face-to-face interactions between us and our users. Our services are now able to be delivered and supported virtually by way of telephone, chat or video while our agreements are delivered and executed by e-signature. Our mix of online tools and technologies make it so sellers can easily advertise their properties without ever needing to meet with us in person.
Virtual Showings
With robust property details, video/virtual tour options and low or no-contact professional photography, properties are show-ready online 24/7.
Service Enhancements
We continue to make key operational changes to ensure that our services can be delivered in a way that limits health risks and unnecessary user friction. We've also updated the questions asked from our answering service to help ensure that the guidelines and best practices outlined by government and health officials are always top of mind. Our affiliate law firms are also responding with innovative ways to promote physical distancing while others have gone completely “no-contact” by conducting Virtual Signings.
At PropertyGuys.com, the health and wellness of our partners, team members, franchisees, customers, and communities is of the utmost importance. We are monitoring and adhering to information and recommendations from the Public Health Agency of Canada (PHAC), and doing our part to respond and protect the well being of all of our community members, especially those who are most vulnerable. In this guide, we’ve detailed the important precautions and measures in place to continue to operate safely and effectively for those who require real estate services during this time.
Interacting Safely
We know that some areas of the country have stricter measures in place than others, and that ultimately, interactions will happen in person when deemed necessary by private buyers and sellers. Here are some best practices to navigate those interactions as safely and practically as possible.
Wash Your Hands
Wash your hands for at least 30 seconds before and after any interaction.
Disinfect Surfaces
All surfaces should be wiped down, including doorknobs before and after any interaction, with gloves encouraged.
Limit Contact
Politely ask that the buyers don’t touch anything. If they want to see a closet or cupboard opened, the seller can do this for them.
Avoid Touching Your Face
Don't touch your face without first ensuring your hands are clean.
Say Hello
Greet at the door and then allow a walk through the property while remaining at a distance to answer questions
Reschedule If Needed
If you aren't feeling well or have recently travelled, defer the viewing to a later date and send a video tour instead.
Staying
Connected
Now, more than ever, it is vital to stay connected to our network in creative and innovative ways. Part of being The Future of Real Estate is having the tools and technology to prioritize communication with customers, future customers, and our team as we navigate adaptive measures together. Here's how we're staying connected.
ABOUT US
© 2020 PropertyGuys.com. All rights reserved
LOCATION
1133 St George Blvd.
Moncton, NB
E1E4E1
Canada
info@propertyguys.com
We’re very encouraged by how many of our customers are quickly becoming creative in their interactions - often behind the comfort of their laptops or smartphones. From virtual tours to sharing more photos or even recorded video walkthroughs - these innovative ideas are what make our community of users so great.
“
Ken LeBlanc
President & CEO
Coming Together by Staying Apart - How PropertyGuys.com is leveraging remote work during social distancing.
Click the button below for full details on how we've adapting to better serve our users in the changing landscape.
Don't speak moistly on anyone
No one likes a close-talker in the best of times, but this is especially true during a viral outbreak. It's best to keep a safe distance of at least 6 ft or better yet, interact from behind your keyboard.